Want to know if you are eligible to return & refund? Ensure you meet the requirements below and we can get started!
We offer free returns! You can submit a return request within 14 days of delivery.
All products are returnable including product(s) purchased during promotion/sales except for non-returnable products.
*As the list is non-exhaustive and may vary from time to time, you may always refer to this page to determine the item's return eligibility.
Products must be:
- Unused/ unwashed/ unworn
For returns of fragile item(s), ensure to wrap and secure the item(s) with protective materials (Eg: bubble wrap) to avoid damage during shipping.
If you have not submitted a return form, please click here for a step-by-step guide.
We do not provide exchanges for products that are not defective and/or conform with the contract. It is recommended that customers return their ordered product(s) for a refund or place a new order for a different product(s).