How do I cancel my order? June 05, 2020 09:30 Updated Please Contact Us promptly to request to cancel your order. Once an order has been dispatched, it may not be cancelled, and the ordered product must instead be returned for a refund. If you wish to return, please follow our return to refund process. Related articles How do I return an item and get a refund? How do I amend my order? Find Us What is your exchange policy? Do you have the same price online and in the store?